Effective Date: January 30, 2026

At MoveMint Home Solutions LLC, we take the “Mint Condition” of your privacy as seriously as we do the care of your home. This policy explains how we collect, use, and protect your information when you use our website and secure client portal.

1. Information We Collect

To provide our concierge services, we collect the following types of information:

  • Personal Information: Name, email address, phone number, and physical home address.

  • Payment Information: Processed securely via MemberPress and Stripe. We do not store your credit card numbers on our servers.

  • Service Data: Photos of the home, service logs, maintenance records, and safety checklists uploaded by our field team to your private portal.

  • Authorized Contacts: Names and contact info for family members or emergency contacts you wish to grant portal access.

2. How We Use Your Information

Your data is used strictly to provide and improve our services:

  • To maintain your Private Client Portal and provide “Wall of Evidence” transparency.

  • To coordinate with third-party vendors (e.g., plumbers, landscapers) at your request.

  • To process monthly membership billing.

  • To send critical updates regarding home safety or service schedules.

3. Data Security & “Mint Condition” Protection

We implement industry-standard security measures to protect your data:

  • Secure Portals: Our client area is encrypted and requires unique login credentials for each family.

  • Employee Access: Only authorized Field Employees can access your specific service records, and their access is logged and monitored.

  • No Selling of Data: We never sell, rent, or trade your personal information or home photos to third-party marketers.

4. Third-Party Services

We use trusted partners to help run our business:

  • MemberPress: Manages your subscription and account access.

  • Stripe/PayPal: Processes your payments securely.

  • WP Customer Area: Powers the private file-sharing portal. Each of these providers has its own privacy policy regarding how they handle your data.

5. Your Rights & Control

You have the right to:

  • Access the information we have on file for you.

  • Request corrections to any inaccurate data.

  • Request the deletion of your account and data upon termination of service (subject to legal record-keeping requirements).

6. Changes to This Policy

We may update this policy occasionally to reflect changes in our services or privacy laws. We will notify you of any significant changes via the email address associated with your account.

7. Contact Us

If you have any questions about this Privacy Policy or the security of your data, please contact:

Move Mint Home LV Email: moveminthomelv@gmail.com Phone: 702.245.7437