Safety & Security

We have a strict emergency protocol. If we discover a safety issue or health concern, we immediately contact the designated family representative via phone. Our reports are “live,” but for urgent matters, we always prioritize direct voice communication.

Absolutely. Every member of the Move Mint team undergoes a rigorous background check and is fully insured and bonded. We pride ourselves on sending the same familiar faces to your home to build trust and consistency.

Every visit is documented in our secure Client Portal. You will receive real-time updates, including photos of the home’s status, a log of completed tasks, and a “Mint Condition” checklist. You’ll never have to wonder if a lightbulb was changed or if the fridge is stocked—you’ll see the proof.