FAQs

While our memberships offer the best value and consistent oversight, we do offer “A La Carte” services for specific projects like tech setups or holiday home preparation. Contact us for a custom quote.

Our current Web Special waives the initial $119 Setup & Safety Audit fee. This includes your initial in-home assessment, portal setup, and the creation of your custom home maintenance profile.

Yes. We understand that needs evolve. You can upgrade or downgrade your “Mint” membership at any time through your member dashboard, and the new service level will begin in the next billing cycle.

We have a strict emergency protocol. If we discover a safety issue or health concern, we immediately contact the designated family representative via phone. Our reports are “live,” but for urgent matters, we always prioritize direct voice communication.